Art of Strategy

Emotional intelligence has a long history in the business world and has been used for decades to help businesses understand and manage emotions. Business leaders are starting to focus on emotional intelligence as the key factor in success. In order to succeed in an increasingly volatile world, you need to have both your head and your heart working together and working effectively towards the same goal. We have all heard of having a "heart of gold" or being "a diamond in the rough." But what is emotional intelligence? Emotional intelligence is described as being able to understand, disclose, and manage emotions well. It involves being aware of your feelings, understanding them, recognizing your own feelings as well as those around you, managing yourself so that you can control your behavior when necessary, and exhibiting empathy for others. Emotional intelligence is a measure of a person's emotional literacy. It is an ability that can help people understand their